Terms and Conditions

Terms and Conditions

  • Minimum order for any MakeupSutra service will be Rs 3000 and appointment has to be taken one day in advance.
  • 2-3 days of prior appointment is a must on special occasions* (Marriages, Weekends, Festivals and Public Holidays).
  • In case of a cancellation of the service from our end (‘MakeupSutra’) due to any reason beyond our control (For eg; Strike, Natural Disaster etc.) the advance payment of 100% will be carried forward to the next preferred date given by the customer or will be refunded with in 7 working days.
  • In case the customer wishes to cancel the appointment after paying ‘MakeupSutra’ the advance payment of 100% then she can either request for an alternate date of service delivery or send us a mail request for full refund if the cancellation is being done 48 hours before the scheduled appointment.
  • MakeupSutra is only for ladies.
  • If the person availing the service is not available at the Confirmed time and day of the service delivery client will have to pay Convience charges of Rs. 500
  • The service timing mentioned in the rate card is sacrosanct and all our therapists are trained to provide the best quality service within that time period. Any request for extension of service or intentional delays caused by the customer will result in us raising an invoice of 100% extra charge over and above the actual price mentioned in the rate card.
  • It is the entire responsibility of the person booking the service and the apartment / residence owner to ensure that the female therapists / beauticians visiting their premises are professionally respected and their personal physical or emotional safety is not breached under any circumstances.
  • Any deliberate abuse of the therapist’s personal and emotional safety will result in criminal prosecution of the customer in the jurisdiction of a court in Delhi NCR.
  • In case of Corporate events and house parties 100% advance payment is only acceptable.
  • Timings are from 9.30 am to 6:30 pm only.